Help centre · For airline staff
The EFB Staff tab
Watch the video: Applications, pay and the staff tab
Staff see a Staff tab in the EFB, on the website and in the Vaeroly app (under More on a phone). It holds the decisions that can't wait until you are at a desk. Its number is how many PIREPs, applications and hub transfers wait for you.
You only see the parts your staff role allows, with the same rights as the staff pages, and for a role limited to some hubs, only those hubs' pilots:
- PIREPs waiting (permission Review PIREPs: accept, reject, ask the pilot): Accept, Ask (with Review tools) or Reject. Rejecting and asking need the text in the box: the pilot sees it. Your own PIREPs aren't listed, unless you are the owner: another staff member reviews them.
- Applications waiting (Approve or decline applications): Approve or Reject.
- Hub transfers waiting (Hub transfer requests): Approve or Reject, with an optional note to the pilot. Approving moves the pilot to the hub, unless they hold a booking (then they stay where they are until they jumpseat there), as on the website (see Hub transfers and My requests).
- Booked flights (Send dispatch messages to flights and cancel bookings): open Cancel this booking, write the reason the pilot sees and press Cancel booking (see The dispatcher desk).
Each part shows ten: the oldest PIREPs, applications and transfers, and the newest bookings. Every decision is the website's own: it is in the activity log, the pilot gets the same message and email, and two staff deciding at once can't both decide it. After each one you come back to the Staff tab with the result at the top.
For everything else (the full review queue, the PIREP's flight data, the pilot's record) use the staff pages on the website.