Help centre · For pilots

Pilot reviews of airlines

Watch the video: Grow your airline

Pilots who flew for an airline can review it: 1 to 5 stars for Activity (flying and community going on), Staff answers (staff answer questions and help) and Review speed (flights are reviewed quickly), with a few words if they like. The airline directory shows the average, so a new pilot can pick an airline well.

Write a review

  1. Open the airline, then Airline › Airline reviews. A pilot who left finds it on the airline's page too.
  2. Pick the stars for each of the three, and write a few words if you like (up to 600 characters, no links).
  3. Press Save my review. Writing again changes your review; Delete my review takes it away.

You can review an airline once 3 of your flights there are accepted, while you still fly there or after you left. The owner and the airline's staff can't review their own airline.

What others see

Your name isn't shown. A review shows its stars, the date, how many flights you flew there and whether you still fly there. The airline's staff see it like everyone else.

The directory shows the average once an airline has 3 reviews, so one review can't make or break an airline.

Reports and replies

  • Anyone signed in can Report a review once. A review reported by 3 people is hidden until Vaeroly moderators look at it; they show it again, keep it hidden or delete it.
  • The airline can Reply to a review: its owner, or staff with the Airline settings permission. The reply shows under the review.
  • The airline's staff can't hide reviews. Their reports, the owner's too, go to the moderators but never count towards hiding one, and a review a moderator showed again can't be hidden again by the same reports.

For staff

Pilot reviews are off until you turn them on: Staff → Airline settings → Optional features → Airline reviews. Turning them off hides every review and the directory average again; nothing is deleted, and they come back when you turn them on.

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