Help centre · For pilots

Our crew here

Watch the video: Your hub and its airports

Our crew here shows what your airline's own crew did at an airport, on the airport page and on your booking page for the departure and the arrival.

What it shows

  1. Landings by our crew: your airline's accepted flights that landed there (the diversion airport after a diversion).
  2. Usual runway: the runway most of those landings used, from the runway analysis on each PIREP.
  3. Average landing and go-arounds.
  4. Crew tips that staff approved, such as "we park at stands 20 to 30".

The figures show once your crew have landed there 5 times, so one landing at a quiet airport doesn't become the average. Approved tips show from the start.

Suggest a crew tip

  1. Under Our crew here, open Suggest a crew tip.
  2. Write the tip (up to 280 characters) and press Send to staff.
  3. It shows to your crew once staff approve it.

For staff: approving tips

Open Staff › Operations › Hubs & airports. Crew tips lists the tips waiting, with the airport and who wrote them. Press Approve to show a tip, or Delete to remove it. Approved tips are listed below, where you can delete them too. Each approval and deletion is in the activity log.

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