Help centre · For pilots

What the PIREP statuses mean

Watch the video: After you land

Every flight you file becomes a PIREP (pilot report) with a status. This article explains each status, what it means for your hours and points, and what, if anything, you need to do.

My PIREPs in the demo airline

Where to see your PIREPs

Open Logbook → PIREPs & logbook in your airline's menu. Click a flight to open its page. The status is shown next to the flight number, and any Staff notes explain a decision: each decision is a dated line with the name of the staff member who made it.

Your logbook and certificates

Above the list, Logbook has three downloads of every flight you've filed at this airline: CSV and Excel (open in a spreadsheet) and PDF (to print or keep, with totals of the flights that count). A very long logbook takes a minute as a PDF, so Excel is offered first; if you ask for the PDF again while it's being made, you're asked to try again in a minute.

Finding a flight in your logbook

The list shows 50 flights a page, newest first. To find particular flights, fill in any of the boxes above it and press Search: Flight number (part of one is enough), From and To (airport codes), Aircraft (the types you've flown), Status, Filed by (ACARS, manually, from a claim or imported) and the dates the flights were filed between (Filed from, Filed until). Clear shows every flight again.

The search is part of the page's address, so you can bookmark it. The logbook downloads then hold only the flights that match.

Downloading a flight's track

On a flight's page, the Flight track card has Download track: GPX · KML for flights recorded by ACARS. GPX opens in most map and flight logbook programs; KML opens in globe viewers. The file has the positions shown on the map, with their altitude and time.

You can download the tracks of your own flights. Other pilots of your airline can download yours too, unless you've ticked Hide my flights from other pilots' live maps on your profile; staff who look after your PIREPs always can. There's a limit of 30 downloads an hour.

Replaying a flight

If your airline has turned on Flight replay, the Flight track card has a replay under the map. Press Play and the aircraft flies the recorded track, with the cursor on the altitude and ground-speed charts following it; 1×, 10× and 60× set the speed, and the slider goes to any moment. Coloured marks on the slider and the map show the take-off, each touchdown (and bounce), the stable-approach checks (green: stable, red: unstable) and the warnings in the flight log; click one to go there.

With the keyboard: Space plays or pauses, the arrow keys step 10 seconds (with Shift, a minute), Home and End go to the start and the end, and [ and ] jump to the previous and next mark.

The replay follows the same rule as the track downloads: other pilots don't see it if you've ticked Hide my flights from other pilots' live maps.

If your airline has turned on certificates, a Certificates card lists a PDF certificate for each rank you've reached, each tour you've finished and each award you've been given. They're made when you download them, so they always show your name as it is now.

The statuses

scoring…

The PIREP is saved and its points are being worked out. This takes a few seconds; refresh the page to see its points and its status. You don't need to do anything, and you can book your next flight meanwhile. Staff can't change a PIREP until it's scored. You only see this status if Vaeroly scores flights just after they're filed rather than while you wait.

pending

The PIREP is waiting for staff. It doesn't count toward your hours or points yet. You don't need to do anything; keep flying.

While one of your PIREPs waits, its page (and the EFB's Reports tab) says how long staff at your airline usually take to decide one, from the last 30 days.

A PIREP is pending when:

  • you filed it by hand with Manual PIREP (these always go to staff), or
  • an ACARS flight was flagged, for example a hard landing, a high G touchdown, an unstable approach, a demo flight, a landing ACARS didn't see, not being seen online when your airline requires it, or being seen online under another callsign than the one you booked or far from your ACARS position (no online credit), or
  • your airline has Auto-accept clean ACARS flights switched off, so staff check every flight.

Some airlines also send every charter flight to review.

At some airlines, an ACARS flight that has waited 3 days for staff is accepted by itself when the only notes on it are a hard landing, a high G touchdown or a flight time off the schedule. It keeps the points it was scored with.

A landing rate you type in yourself, on a Manual PIREP or a claim, earns no landing points and doesn't count for the smooth-landing award: only a landing ACARS measured does. The PIREP shows such a rate as "typed in, not graded". If ACARS saw no touchdown at all (the flight was stopped before landing, for example), the PIREP shows "not measured", earns no landing points and goes to staff. If the touchdown fell in a gap in the data, it shows "not seen by ACARS": no rate is scored, it isn't in your landing average and gets no passenger reviews, and staff take a look.

accepted

Staff accepted the flight, or it was a clean ACARS flight that your airline accepts automatically. It counts toward your hours, points and flights.

waiting for pilot

Staff, or an automatic check, have a question about the flight. The PIREP page shows Staff have a question about this flight. and a date to answer by.

  1. Scroll to the comments on the PIREP page.
  2. Write your answer in Add a comment and send it.

Your reply sends the PIREP back to staff as pending. If you don't answer within 5 days, it goes back to staff anyway, with a note that you didn't reply.

If your airline has turned on Unanswered questions block flying, you can't book or start a flight at that airline until you reply. See Replying to staff about a PIREP.

rejected

Staff, or one of your airline's automatic rules, turned the flight down. The reason is in Staff notes; an automatic rejection starts with "Rejected automatically". A rejected flight earns no points.

It normally earns no hours either. If your airline has turned on Rejected flights keep their hours, flights filed since then still count their hours.

invalidated

Only if your airline has turned on Complete and invalidated PIREPs. The flight doesn't count at all: no hours and no points. Staff use this for flights that shouldn't count, for example ones flown with time acceleration, and some automatic checks can invalidate a flight too.

Good to know

  • Whatever the status, you and the aircraft are moved to the airport where the flight landed as soon as it's filed, except after the simulator reported a crash (you both stay at the departure airport) or a demo flight. If you already have a newer booking, only the aircraft moves. An approved claim moves you and the aircraft only when it was flown in the last 36 hours and neither has moved or been booked since.
  • If your airline has turned on Review tools, you get an email when staff accept, reject or invalidate a PIREP.
  • The owner or an airline admin can change a decision later, for example after you explain a flight in the comments. You always get an email with their reason, and your hours, points and rank follow the new decision.
  • If your airline has turned on Pilot comments send a PIREP to review, a comment on a decided PIREP within a few days of filing sends it back to staff.
  • If your airline has turned on the Scoring and PIREP rules page, Scoring rules in the Airline menu lists exactly what sends a flight to review or rejects it at your airline.
  • Not sure why a flight was rejected? Ask in the comments on the PIREP page.

For how flights are tracked and filed, see Installing and using ACARS.

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