Pilot inbox

Watch the video: Talking to your staff

Every pilot has an Inbox (in the menu, under Dashboard). Staff send messages there: to you alone, to every pilot, to a hub or to a rank and above. You get a notification each time.

Read and reply

1. Open Inbox and press a subject.
2. Write in the Reply box and press Send.

Only you and staff see your replies, even on a message sent to everyone. Staff get a notification when you reply, and you get one when they answer.

A reply can be up to 1,000 characters. You can send 20 replies a day.

Archive

• Press Move to archive to move a message out of your inbox. Back to inbox brings it back.
• Messages you read move to the Archive on their own after 30 days without a new reply.
• Messages are kept for a year after the last reply, then they go. Press Delete to remove one sooner.

For staff: send a message

Staff who can post news open Staff › Community › Pilot inbox.

1. Pick who gets it in Send to: every active pilot, one pilot (type their code, like WZZ0001), a hub, or a rank and above.
2. Write a subject and the message, then press Send.

Staff limited to some hubs only reach pilots of those hubs. Replies from pilots show at the top under New replies; open one to answer.

Limits that keep it small

• Subject up to 120 characters, message up to 2,000. Text only: paste a link for files or pictures.
• An airline can send 30 messages a day.
• A message sent to 500 pilots is stored once, not 500 times, and its text is compressed. Space used on the page shows how much the inbox takes.