Promotion moment

Watch the video: Ranks, points and awards

When a flight takes you up a rank, your dashboard celebrates it: the new bars go onto your shoulder board, and you get a picture of your promotion to share. Your airline's staff switch it on.

What you see

• For up to 7 days after the flight that promoted you, until your next flight is accepted, your dashboard opens with your new shoulder board. The bars your old rank didn't have go on one by one, and the star too if your new rank has one.
• It plays once in each browser. Play again shows it again.
• If your device is set to reduce motion, nothing moves: you just see your new shoulder board.

Share your promotion

1. Open your Dashboard after the flight that promoted you.
2. Press Share the card on a phone to send the picture to an app, or Download the card to save it.
3. The picture shows your new rank, your name, your airline, its logo if it has one, and the date. Nothing else about you is on it.

For staff

1. Open Staff › Airline settings › Optional features.
2. Switch on Promotion moment (under Community) and save.
3. The bars and their colour come from each rank's insignia on Staff › Operations › Ranks. The logo comes from your airline's branding.

It is off until staff switch it on.