Help centre · For pilots

On-time performance

Watch the video: Nice flights and pilot of the month

If your airline has switched on On-time performance, Vaeroly keeps your airline's punctuality like a real airline does, and you can say why a flight left late.

How on time is measured

  • Departure: when the aircraft leaves the gate (ACARS sees it move), compared with the scheduled departure of your booking. Up to 15 minutes after the scheduled time is on time. If your airline uses scoring groups, its own on-time window from the Scoring page counts instead, so the PIREP, this page and pilot pay agree. Leaving early counts as on time too.
  • Arrival: when you reach the gate, compared with the scheduled departure plus the route's block time, with the same window.
  • Paused time is taken off the arrival. In these figures, every minute ACARS saw the simulator paused is taken off before the arrival is judged. The departure is the moment you leave the gate, so a pause before pushback still counts.
  • Only routes with a departure time are timed. Arrivals are known for ACARS flights filed since this update.

These figures don't change your points. Your airline's scoring rules decide those, as before: if your airline gives points for an on-time arrival, that check counts the whole time from gate to gate, pauses included.

Say why you left late

  1. Open the flight under Logbook → PIREPs & logbook.
  2. Next to Departure, under Why it left late, pick a reason: ATC, Weather, Technical, Crew, Late inbound aircraft, Turnaround and ground handling, Passengers and bags, Airport (gates, runways) or Other. They follow the groups real airlines use for delay codes, in plain words.
  3. Press Save. You can change it later.

The question shows only for flights that left later than that window.

See the figures

Open Airline → On-time. Pick the last 30, 90 or 365 days. You see:

  • the share of flights that departed and arrived on time, and the average delay of the late ones;
  • why flights left late, by reason;
  • the same figures by hub, by route and by pilot.

A row shows a percentage once it has 5 timed flights. Only flights that count (accepted or completed) are included. Pilots who chose Leave me off leaderboards are left out of the pilot table. These are your virtual airline's own figures, from flights flown on Vaeroly.

For staff

Staff who review a pilot's PIREPs can set or change the reason on that pilot's flights.

Switch it on under Staff → Airline settings → Optional features → On-time performance.

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