Help centre · For pilots

Instant notifications on your phone

Watch the video: Your phone and your flight pass

With Vaeroly on your phone (build 26 or newer), notifications come straight away, even when the app is closed, once Vaeroly has switched instant notifications on. Until then, and on a phone that can't get them, the app looks for news itself: within about a minute while it's open, and usually within 15 minutes when it's closed.

What can come to your phone

  • Events: new events at your airline (when staff have event notifications on), and reminders of events you signed up for.
  • PIREP accepted, rejected or questioned.
  • Staff replies on your PIREPs.
  • A booking about to expire.
  • Dispatch messages during your flight, and datalink messages when your airline uses the EFB's Datalink. A message you already read on the website or in ACARS isn't sent again.

Tap a notification to open it in Vaeroly. A dispatch message opens the Messages tab.

Choosing what you get

In Vaeroly on your phone, open More:

  • Notifications for new messages is the main switch: off, nothing comes, not even dispatch messages.
  • Under it, turn each kind on or off: Notifications for events, PIREP accepted, rejected or questioned, Staff replies on your PIREPs, A booking about to expire. All are on at first.

If nothing comes at all, check that notifications for Vaeroly are allowed in your phone's own settings.

Flying for more than one airline? On the website's Notifications page (the bell), under Pushes from each airline, untick an airline to stop its notifications coming to your phone and browsers. They still show on the bell. Notices from Vaeroly itself always come.

What goes through Google and Apple

Instant notifications travel through Google (Android) and Apple (iPhone), as every app's do. They carry only what the notification shows: your airline's name and the notification's text, or for a dispatch or datalink message the sender's or station's name and the message itself (up to 500 characters). Never your email address or your sign-in. On Android a locked phone shows that something came, not what it says. Signing out of the app stops them on that phone.

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